Article 1 (Application of These Terms)

1. UP Co., Ltd. (hereinafter referred to as "the Company") establishes these Terms in order to properly and smoothly operate its website (hereinafter referred to as "the Company's website") and to allow customers to comfortably use its services.

2. Customers shall comply with the content of these Terms when using the Company's website. In the event of a violation of these Terms, the Company may refuse the customer's subsequent use.

3. Matters notified to customers by the Company through methods deemed appropriate by the Company, such as posting on the Company's website or sending emails, shall constitute a part of these Terms. In the event of any contradiction or conflict between these Terms and the notified matters, the notified matters shall take precedence over these Terms.

4. The Company shall deem that the customer has agreed to the content of these Terms at the time of applying for this service.

5. When using each service on the Company's website, individual regulations may be established. In such cases, agreement to each regulation shall be a condition for use.

Article 2 (Changes & Revision of Terms)

1. The Company may change or revise all or part of these Terms without prior notice at its discretion, and may also establish supplementary terms (hereinafter referred to as "Supplementary Terms").

2. If all or part of these Terms are changed or revised, the revised Terms or Supplementary Terms shall be posted on the Company's website and shall become effective from the time of such posting. In this case, members and users shall comply with the revised Terms and Supplementary Terms.

Article 3 (Membership & Account Registration)

1. A "Member" refers to an individual who applies for membership in accordance with the procedures stipulated by the Company and agrees to these Terms. "Member Information" refers to information related to the member's attributes disclosed to the Company and transaction history.

2. Customers who apply for membership in accordance with the prescribed procedures and agree to these Terms shall be qualified as members upon completion of registration. Membership registration procedures must be performed by the individual who is to become a member. Registration by proxy is not permitted.

3. Password Management: (1) Passwords may only be used by the member themselves and cannot be transferred or lent to a third party. (2) Members are responsible for managing their passwords. (3) Any declaration of intent made using a password shall be deemed to be the declaration of intent of the member themselves.

Article 4 (Prohibited Acts)

Acts deemed inappropriate by the Company, such as violations of laws, nuisance to others, false applications, unauthorized access, or sending viruses, are strictly prohibited.

Article 5 (Purchase of Products & Sales Contract)

1. A sales contract is established upon placing an order and order processing. However, cancellation of the contract by the Company is possible in cases of out-of-stock items, fraudulent activity, or unforeseen circumstances.

2. If there is a major error in the selling price of the ordered product, the Company may cancel the order regardless of whether the customer agrees or approves. Furthermore, the Company shall not be liable for any direct or indirect damages incurred by the customer at that time.

Article 6 (Payment Methods & Shipping)

Payment can be made by credit card, cash on delivery, bank transfer, or other methods specified by the Company. Any disputes or issues with financial institutions shall be resolved between the customer and the respective institutions. Bank transfer fees and other transactional costs are to be borne by the customer.

Article 7 (Returns, Exchanges & Refunds)

1. As a general rule, returns and exchanges due to customer convenience are not accepted, in accordance with our Specified Commercial Transactions policy.

2. However, returns, exchanges, or refunds will be offered in cases of misdelivery, defective or non-functioning products upon initial delivery, counterfeit products, non-conforming contracts, or stolen goods, provided the customer contacts us within 3 days of product arrival.

Article 8 (Intellectual Property & Copyright)

The copyright of all information, images, designs, and text provided on the Company's website belongs to the Company or the designated information provider. Unauthorized reproduction, modification, or distribution is strictly prohibited.

Article 9 (Disclaimer & Product Warranties)

1. The Company shall not be liable for any damages incurred by members due to system interruption, delay, suspension, data loss, or unauthorized access to data caused by communication or computer failures, unless caused by intentional acts or gross negligence of the Company.

2. The Company makes no warranty regarding the authenticity, accuracy, timeliness, usefulness, or reliability of information provided free of charge, nor does it guarantee that emails and content sent are free from computer viruses.

3. The Company does not guarantee performance beyond normal use conditions and assumes no responsibility for damages caused by unknown delivery addresses or price changes.

Article 10 (Governing Law & Jurisdiction)

1. The laws of Japan shall apply to the relationship between the customer and the Company.

2. In the event that a dispute arises between the customer and the Company, both parties shall endeavor to resolve it through consultation in good faith. If a lawsuit becomes unavoidable, the Osaka District Court (or Tokyo District Court) shall be the exclusive court of first instance with agreed jurisdiction.