Terms of service

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Terms of Service

Terms of Service

Article 1 (Application of These Terms)

1. UP Co., Ltd. (hereinafter referred to as "the Company") establishes these Terms in order to properly and smoothly operate its website (hereinafter referred to as "the Company's website") and to allow customers to comfortably use its services.

2. Customers shall comply with the content of these Terms when using the Company's website. In the event of a violation of these Terms, the Company may refuse the customer's subsequent use.

3. Matters notified to customers by the Company through methods deemed appropriate by the Company, such as posting on the Company's website or sending emails, shall constitute a part of these Terms. In the event of any contradiction or conflict between these Terms and the notified matters, the notified matters shall take precedence over these Terms.

4. The Company shall deem that the customer has agreed to the content of these Terms at the time of applying for this service.

5. When using each service on the Company's website, individual regulations may be established. In such cases, agreement to each regulation shall be a condition for use.

Article 2 (Changes to These Terms)

1. The Company may change all or part of these Terms without prior notice.

2. If all or part of these Terms are changed, the revised Terms shall be posted on the Company's website and shall become effective from the time of such posting.

Article 3 (Disclaimer)

1. The Company shall not be liable for any damages incurred by members due to system interruption, delay, suspension, data loss, or unauthorized access to data caused by failures in communication lines, computers, or other systems.

2. The Company makes no warranty whatsoever regarding the authenticity, accuracy, timeliness, usefulness, reliability, legality, or non-infringement of third-party rights of the information provided free of charge on the Company's website.

3. The Company does not guarantee that emails and content sent from the Company's website, servers, domains, etc., are free from harmful elements such as computer viruses.

4. If there is an error in the selling price of the ordered product, the Company may cancel the order regardless of whether the customer agrees or approves. Furthermore, the Company shall not be liable for any direct or indirect damages incurred by the customer at that time.

5. The Company shall not be liable for any damages incurred by a member due to a violation of these Terms or other regulations.

Article 4 (Revision of These Terms)

1. The Company may revise these Terms at its discretion, and may also establish supplementary terms (hereinafter referred to as "Supplementary Terms") to these Terms. Revisions or supplements to these Terms shall take effect when the revised Terms or Supplementary Terms are posted on the Company's designated website. In this case, members shall comply with the revised Terms and Supplementary Terms.

Article 5 (Governing Law, Jurisdiction)

1. The laws of Japan shall apply to the relationship between the customer and the Company.

2. In the event that a dispute arises between the customer and the Company, both parties shall endeavor to resolve it in good faith. However, if a lawsuit becomes unavoidable, the Tokyo District Court shall be the exclusive court of first instance with agreed jurisdiction.

Article 6 (Copyright)

1. The copyright of all information and images provided on the Company's website belongs to the Company or the information provider.

Article 7 (Members)

1. A "Member" refers to an individual who applies for membership in accordance with the procedures stipulated by the Company and agrees to these Terms.

2. "Member Information" refers to information related to the member's attributes disclosed to the Company by the member, and information such as the member's transaction history.

3. These Terms apply to all members and are the terms to be observed during and after the registration process.

Article 8 (Member Registration)

1. Customers who apply for membership in accordance with the prescribed procedures and agree to these Terms shall be qualified as members upon completion of the prescribed registration procedures. Membership registration procedures must be performed by the individual who is to become a member. Registration by proxy is not permitted.

2. Password Management: (1) Passwords may only be used by the member themselves and cannot be transferred or lent to a third party. (2) Members are responsible for managing their passwords. (3) Any declaration of intent made using a password shall be deemed to be the declaration of intent of the member themselves.

Article 13 (Prohibited Acts)

Acts deemed inappropriate by the Company, such as violations of laws, nuisance to others, false applications, or sending viruses, are prohibited.

Article 18 (Purchase of Products)

A contract is established upon order, and cancellation of the contract is possible in cases of out-of-stock items or fraudulent activity.

Article 19 (Payment Methods)

Payment can be made by credit card, cash on delivery, bank transfer, etc., and any disputes shall be resolved between the customer and the respective institutions.

Article 21 (Return of Products)

As a general rule, returns are not accepted. However, refunds will be offered in cases of misdelivery, counterfeit products, non-conforming contracts, stolen goods, etc.

Article 22 (Disclaimer Regarding Products)

The Company does not guarantee the quality or performance of products. The Company also assumes no responsibility for damages due to unknown delivery addresses or price changes.

Article 23 (Consultation Matters)

If there are any doubts regarding the interpretation of these Terms, the customer and the Company shall consult in good faith to resolve them.