Legal notice

Legal Notice

Seller Name UP Co., Ltd.
Operations Manager Kazuya Sakou
Address NAGAMORI Building 1F, 5-8 Soemon-cho, Chuo-ku, Osaka-shi, Osaka 542-0084
Phone Number / Email 06-6226-7478
(Reception hours: Weekdays 14:00 - 22:00)
mori-watch@mori-jewelry-and-watch.co.jp
Selling Price Listed on each product page.
Payment Methods

Bank transfer, and in-store credit card are available. Additionally, WeChat Pay and Alipay are available for international customers in-store.

〈 Bank Transfer 〉 [Bank Name] MIZUHO BANK, LTD.
[Branch Name] YOKOHAMA-CHUO (3-33 Honcho, Naka-ku, Yokohama-shi, Kanagawa)
[SWIFT Code] MHCBJPJT or MHCBJPJTXXX
[Account Number] 290-1414966
[Account Name] UP Co., Ltd.
[Account Address] 5-8 NAGAMORI Bld.1F, Soemoncho, Osaka Shi Chuo Ku, Osaka, 542-0084, Japan

※Bank transfer fees are to be borne by the customer. Thank you for your understanding.
※If payment confirmation cannot be made within 3 days of placing an order, the product reservation may be canceled.
※Products will be shipped after payment confirmation (expected to arrive in 1 to 10 days).

〈 Cash on Delivery 〉 Handling delivery companies: DHL, FedEx, UPS
※Every order is fully insured during transit, at no extra cost to you.
〈 In-store Credit Card 〉

Payment Logos

※Only credit cards in the cardholder's own name can be used.
Payment Due Date Please make the transfer within 3 days of placing your order.
Shipping Fees We offer free insured express shipping on all orders.
※International shipping is also supported.
Product Delivery Time We deliver within one week from the day after your order.
※Please note that there may be slight variations depending on weather conditions, circumstances, delivery region, and payment method.
Returns and Exchanges

[In case of returns/exchanges due to customer's convenience]
We do not accept returns or exchanges for products purchased via online shopping due to customer convenience.

However, in the following cases, we may offer a warranty, return, or refund only for those who contact us within 3 days of arrival:

  • If there was obvious significant damage upon arrival
  • If the product received was different from the product ordered
  • If the product does not operate

If there is a defect or fault in the product due to our cause, please contact us by phone (06-6226-7478) or email (mori-watch@mori-jewelry-and-watch.co.jp) in advance and return the product and all accessories (case, manufacturer's warranty, etc.) and itemized statement by cash on delivery.
Notification based on the Secondhand Articles Dealer Act
Osaka Prefectural Public Safety Commission Permit No. 452570012815