User Guide

About Orders and Pricing

Please add the desired product to your cart and proceed to checkout. All items are one-of-a-kind and may sell out depending on the timing.

Payment Methods

• Online Payment:  For customers outside Japan, bank transfer is the only accepted payment method.
• In-store Payment: Cash, credit card, shopping loan, WechatPay, Alipay

※Bank transfer fees are to be borne by the customer. 

Conditions for Returns and Exchanges

As a general rule, returns due to customer's convenience are not accepted. However, we will respond only in the following cases, provided we are contacted within 3 days of arrival.

• Significant damage or breakage upon delivery
• Receipt of a product different from the one ordered
• Malfunction due to initial defects (excluding age-related changes in antique items, etc.)

1-Year Operation Warranty and Disclaimer

Watches purchased from our store come with a 1-year operation warranty (vintage watches have a 3-month warranty). We will provide free repair or adjustment for natural failures that occur under normal use.

【Cases Not Covered by Warranty】

• Failures due to carelessness, misuse, modification, and damage due to natural disasters
• Changes in appearance during use (minor scratches on case, band, glass, etc.)
• Failure to present the warranty card, or if alterations to the contents are found